BlueBolt Recruitment

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IT Administration Assistant

Oxfordshire - £18,000-£22,000

We are seeking a IT Support Administration for a technology company in Oxfordshire.

Role Profile

This new role is full-time to support the planning and implementation of changes to the Companys processes and procedures, improving their effectiveness and efficiency as the company grows. Process documentation is controlled and published to employees using our intranet which has been built on Atlassian Confluence. You will use this platform to build forms and templates that can be implemented to improve the process workflows. You should have an interest and a good general knowledge of IT to help users with ad-hoc IT troubleshooting support. There is an opportunity to gain knowledge of our IT infrastructure, assisting with server, telephony and network administration.

Key Responsibilities:

• Supporting all departments to ensure their intranet content is accurate and current

• Attaining knowledge of company processes and procedures to suggest methods of improving their effectiveness and efficiency using our IT platforms

• Provide administrative support to the IT Team

• Help users with IT troubleshooting both hardware and software issues

• Assist the IT Team to deliver projects

Desirable Skills:

• Knowledge of HTML,CSS and Python useful

• Experience using Atlassian platforms; Confluence and JIRA

• Experience working in a regulated environment preferable - knowledge of ISO27001

Candidate profile:

• Team player

• Positive mentality - demonstrating drive and endurance to achieve results

• Proactive and innovative

• Excellent communicator

key words:

• Customer Support Administrator

• Customer Support Specialist

• Desktop Support Manager

• Desktop Support Specialist

• Help Desk Specialist

• Help Desk Technician

• IT Support Manager

• IT Support Specialist

• IT Systems Administrator

• Senior Support Specialist

• Senior System Administrator

• Support Specialist

• Systems Administrator

• Technical Specialist

• Technical Support Engineer

• Technical Support Specialist

• Data Center Support Specialist

• Data Quality Manager

• Database Administrator

• Database Administrator

• Application Support Analyst

• Senior System Analyst

• Systems Analyst

• Systems Designer

• Information Security

• Security Specialist

• Senior Security Specialist

• Application Developer

• Applications Engineer

• Associate Developer

• Computer Programmer

• Developer

• Java Developer

• Junior Software Engineer

• .NET Developer

• Programmer

• Programmer Analyst

• Senior Applications Engineer

• Senior Programmer

• Senior Programmer Analyst

• Senior Software Engineer

• Senior System Architect

• Senior System Designer

• Senior Systems Software Engineer

• Software Architect

• Software Developer

• Software Engineer

• Software Quality Assurance Analyst

• System Architect

• Systems Software Engineer

• Front End Developer

• Senior Web Administrator

• Senior Web Developer

• Web Administrator

• Web Developer

• Webmaster

• IT Helpdesk

• IT Support

• 1st line support

• 2nd line support

• Microsoft engineer

• Computer science

• It engineer

• Graduate in computer science

• It graduate

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