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Field Service Engineer

Essex - £25,000-£35,000

A manufacturer of industrial machinery is seeking a Service Engineer for its head office in Harlow.

The Service Engineer will be geographically located in the UK Head office as part of a team providing technical support to an international customer base. You will be required to travel to customers' sites to lead Installation and upgrade projects and to carry out service & inspection work in line with on-going service schedules. While at site, you will be required to co-ordinate installation resources, liaise with the customer to resolve any problems, ensuring a successful conclusion to the relevant installation / project. The engineer will also be responsible for increasing our customer service activity ensuring relevant and timely reports are submitted as required.

The successful candidate should have the following skills and experience:

1. An understanding of basic electrical and mechanical engineering principles and previous maintenance or a service engineering background.
2. Strong background in a field based customer support role.
3. A basic experience of working within remote diagnostic, technical support solutions in a customer support environment is desirable.
4. Good interpersonal and communication skills.
5. Good level of multi-skilling (electrics, mechanics, pneumatics, hydraulics, etc...).
6. Full UK driving licence
7. Able to work away from home on overnight visits.

key words: field engineer service engineer field service engineer mobile engineer mechanical engineer mechanical technician electrical engineer electrical technician multi skilled engineer multi skilled engineering technician

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